Award winning customer service for Ahmanson Theatre, Mark Taper Forum, Kirk Douglas Theatre

AUDIENCE SERVICES 213.628.2772 (TTY 213.680.4017) 

Telephone hours: Monday through Friday 10am to 5pm, Saturday and Sunday Noon to 5pm as well as the three hours prior to any performance at the Mark Taper Forum, Ahmanson and Kirk Douglas Theatres. Available every day except major holidays. We'll help you with single ticket or season ticket orders, as well as provide information about directions, parking and nearby restaurants or hotels.

Inside Tip:

Telephone lines are often busy early in the day. The best time to call is late afternoon or early evening. Exceptionally busy times are on days when the press publishes reviews of a new production or when single tickets go on sale for the first time to the general public.




Visit The Box Office

Walk-up business hours:
Tuesday through Sunday from Noon to 6pm at the Ahmanson Theatre as well as the 2 hours prior to curtain at all 3 theatres.
The box office is closed Monday.

Our central box office at the Music Center handles tickets for the Mark Taper Forum, Ahmanson Theatre and Kirk Douglas Theatre. It is located in front of the Ahmanson Theatre. In addition, remote box offices open two hours before performances at the Taper and Douglas.

Inside Tip:

When you visit our central box office we'll validate your parking for 30 minutes in the Music Center's garage. We often have lines between noon and 1pm, just after the box office opens. You can avoid those lines by visiting us after 1pm and up to one hour prior to curtain time. If you are attending a performance and need to purchase for a future date, please do so at least one hour before curtain time. After that time, lines for will-call get very long, and future business can be given secondary priority.

Mailing Address:

Center Theatre Group Central Box Office
601 West Temple Street
Los Angeles, CA 90012

Box Office Location Address:

Center Theatre Group Central Box Office
In front of the Ahmanson Theatre
135 North Grand Avenue at Temple St.
Los Angeles, CA 90012

Theatre Location Addresses:

Mark Taper Forum and Ahmanson Theatre
135 North Grand Avenue at Temple St.
Los Angeles, CA 90012

Kirk Douglas Theaatre

9820 Washington Blvd at Duquesne/Hughes.
Culver City, CA 90232



Gift Certificates

Give the gift of great theatre by purchasing gift certificates for friends, family, clients or co-workers. Gift Certificates can be purchased at the CTG Box Office or over the phone in any amount. They are redeemable by mail or in person at the box office.



Ticket Exchange For Season Ticket Holders Only

Only current season ticket holders have free exchange privileges. We do not exchange tickets for single ticket buyers.

If you are a season ticket holder and cannot attend your regular performance, return your tickets to the box office no later than 24 hours prior to the curtain time of the originally scheduled performance. We'll exchange them for another performance of the same play. Just follow the instructions included in your Guidebook, or call Audience Services at for assistance.



Ticket Donations

Subscribers and Passport Members only: If you are unable to exchange your tickets prior to the 24-hour deadline, you may return your tickets as a tax-deductible donation up to one half hour prior to curtain. We do not require the tickets at the time of the donation, but a donation receipt cannot be mailed until we receive the actual tickets. Please insert a note with your tickets that you wish to donate them to Center Theatre Group and mail them to the box office.

Please note: If you make a ticket donation by phone, please mail your tickets in right away. Occasionally patrons have forgotten about a donation and then tried to use or give the tickets to someone else. Patrons attending a performance with tickets that have been previously donated will be asked to leave the theatre by management.



Lost or Stolen Ticket Replacements

If your tickets are lost or stolen, contact Audience Services to arrange for replacements.

Late Seating

Performances begin promptly. Patrons arriving after curtain time will be seated in accordance with production requirements. During any such seating hold, stage activities can be viewed on audio/video monitors in the lobbies.

Fragrances

Please refrain from wearing strong perfumes and cologne. Many people are allergic to heavy scents.

Sensitivity

Theatrical devices such as smoking, stage fog, strobe lights, gunshots, rough language, and/or nudity may occur in some productions during the season. If you need to be warned in advance of these occurrences, please notify Audience Services at .

Security

Please remember that oversized bags, backpacks, briefcases, cameras and video cameras are not allowed inside the theatres.

Cameras

The photographing or sound recording of any performance or the possession of any device for such photographing or sound recording inside the theatre, without the written permission of the management, is prohibited by law.  Offenders may be removed without refund.

Parties with Children

Through a generous donation from The Center Theatre Group Affiliates, The Ahmanson Theatre has a limited number of booster seats available on a “First Come, First Served” basis. Guests will need to surrender a driver’s license in exchange for the booster seat.

Appropriate Conduct & Liability

Management reserves the right to refuse admission or eject any person whose conduct is deemed by management to be disorderly or who fails to comply with the terms and conditions herein. Ticket holders expressly assume all liability for risk and danger incidental to the ticketed event. Your use of a ticket acknowledges your willingness to appear in photographs taken in public areas of the Music Center and the Kirk Douglas Theatre and releases Center Theatre Group and the Music Center, its leases and others from liability resulting from use of such photographs.



Save up to 50%: Passport Membership

Passport Memberships are perfect for people who see many productions and need lower prices. Memberships are good for one year from the date of the purchase. Each membership permits the purchase of two regular full-priced tickets to each production at the Mark Taper Forum and Kirk Douglas Theatre for up to a fifty-percent discount; and two regular full-priced tickets to select productions at the Ahmanson Theatre for up to a fifty-percent discount. Minimum discounted ticket price is $20.

During the period of membership a patron may choose any scheduled performance available to the general public and presented or produced by Center Theatre Group at the Mark Taper Forum, Kirk Douglas Theatre and the Ahmanson Theatre. Discounts may vary by performance, seat location and production. There is no discount for Front Orchestra from rows A-Q at the Ahmanson Theatre. For some productions, discount availability may have expiration dates. Some performances and special events may not be available to members at a discount. The discount cannot be combined with any other ticket promotion. Passport Members will receive advance notices of upcoming productions before sales begin for the general public. Passport Members enjoy full season ticket benefits.

Passports are not transferable or refundable. A Passport Membership ID is only valid for the patron whose name is attached. If a conflict comes up, tickets can be exchanged up to 24 hours prior to the performance time.



Hot Tix

Please click here for our Hot Tix information.



Infants and Children Under Age 6

Children under age 6 are not admitted at any performance unless the production specifically appeals to very young children. Infants and young children that are crying or fidgeting during performances not appropriate for them can be extremely disruptive to everyone in the theatre. There are no exceptions.


 

Stage Talks

You are welcome to participate in post-play discussions select Tuesday evenings and Sunday matinees during the regular run at the Mark Taper Forum. These informal discussions are led by artistic staff and often joined by the members of the cast.



Top Priority Seating

Season tickets are set aside and reserved especially for season ticket holders before single tickets ever go on sale to the general public. Seating assignments are prioritized according to the date we receive your season ticket order and the length of time for which you have been a season ticket holder. Renewing patrons are seated first.