Health & Safety
AS OF SEPTEMBER 24, 2021
GET READY TO GO BACK TO THE LIVE
We can't wait to welcome you back to our theatres with exciting seasons at the Ahmanson, Taper, and Douglas. We've been working hard to ensure the safety of our staff and audience members by upgrading our venues and staying up to date with Los Angeles County's Health & Safety protocols over the last several months. In alignment with recent updates from California Department of Public Health, Center Theatre Group will require all audience members to provide proof of vaccination upon entry. We will also require guests to wear masks at all times in the venue.
WHEN YOU ARRIVE
In order to ensure you are able to settle into your seat comfortably and on time, we recommend arriving 30-45 minutes in advance of your Curtain time.
We require all audience members to provide proof of full vaccination when arriving at the theatre. “Full vaccination” means that either 14 days have passed since receiving the second dose of an FDA authorized double-dose vaccines or that 14 days have passed since receiving the sole dose of an FDA authorized single-dose vaccines. As we have family-friendly programming, we will welcome children between the ages of 6-12 as long as they can provide proof of vaccination or a negative COVID-19 test result.
Children under 12 and those who are unvaccinated due to a medical or religious reason must provide proof of a negative PCR COVID-19 test no more than 72 hours prior to attending an indoor performance along with government issued ID. Rapid or antigen tests will not be accepted. We will be announcing further details, including methods of confirming vaccination records or negative test results, as we get closer to our first performance on November 30, 2021.
Per Los Angeles County guidelines, guests are required to wear masks at all times unless they are actively eating and drinking in designated areas. All guests must wear a mask over the nose and mouth and under the chin. Masks with exhalation valves; masks made of loosely woven fabrics; scarves, buffs, bandanas, gaiters, and face shields alone (inadequate protection) are prohibited. Masks will be available upon request.
Stay home if you are ill
If you or someone in your group doesn’t feel well, has exhibited symptoms of COVID-19 or has been in contact with someone with COVID-19 in the previous 10 days, we ask that you make alternate arrangements to attend at a later date. Please contact Audience Services at 213.628.2772 for more information.
Wash Your Hands
Remember to wash your hands or use hand sanitizer stations located in the theatre lobbies.
Please note that these health and safety measures are subject to change, at Center Theatre Group’s sole discretion and based on evolving health and safety guidance and conditions. We will continue working closely with The Music Center and L.A. County officials to ensure we are following all applicable health and safety protocols.
WHAT WE'RE DOING FOR YOU
Enhanced Filtration System
All venues at The Music Center have recieved the UL Verified Healthy Buildings Mark for Indoor Air and Water Quality–The Music Center is the first performing arts center to receive this important designation. We upgraded our HVAC system, upgrading the air flow and maximizing circulation in The Music Center’s four theatres.
Enhanced Cleaning Procedures
We have implemented an Enhanced Cleaning Program using EPA-approved COVID disinfectants with expedient cleaning of the entire campus. All seated areas are cleaned and sanitized after each performance, and all restrooms are cleaned before and after each performance.
Hand Sanitization Stations
Hand sanitization stations are available throughout our venues.
Tickets at Center Theatre Group are going paperless. To provide a contact-free experience, we are offering Digital Tickets at our venues. You will be able to access, share, and scan your tickets via email, text message, or Apple Wallet.
All restrooms have touchless fixtures including touchless flush valves and faucets. All windows at permanent and remote box office locations feature glass or plexiglass partitions that separate guests and box office staff. Center Theatre Group is also offering digital programs. Find out more information about The Music Center's safety plans.
For previous Health & Safety updates, visit our archived page.