Season Ticket Member Benefits
We guarantee our Season Ticket Members the best seats at the best prices, but they also get so much more!
As a Season Ticket Member, you'll enjoy the same seat locations for every performance in your package of shows.
New Ahmanson 2018/19 Season subscribers, please note: Your seat locations for Ain't Too Proud may not be the same as the rest of the shows in the 2018/19 Season. In order to ensure you have the best seats possible for the remainder of the 2018/19 Season, our Audience Services team had to wait until our subscription renewal deadline passed to finalize seat locations.
If you want to get even closer to the art you love, you may also request to upgrade your seats to better locations during our renewal period. Because the demand and availability of seats can vary greatly by performance, we cannot guarantee that your request will be accommodated. As your renewal or new season ticket order comes into our office, it is prioritized first by the date we receive your invoice and full payment, and second according to the number of years you have been a Season Ticket Member. We also give priority to donors at the Patron level or above (annual donations of $8,000+). New season ticket holders are seated after renewing season ticket holders but always in seats we’ve reserved before single tickets go on sale to the general public. The most popular performances are weekend matinees and Saturday nights.
Your ticket price won't change, even if a show gets hot or you decide later to exchange for a different performance date. (Ticket prices increase for seat location upgrades.)
For Dear Evan Hansen, please note that ticket exchanges are extremely limited and you may need to select a higher price level.
You'll receive season ticket pricing to all three of our theatres for any upcoming shows. Have relatives in town or want to buy additional tickets for friends? Enjoy the same low, locked-in prices by calling Audience Services at 213.972.4444.
For Dear Evan Hansen, please note that additional tickets for subscribers are at the prevailing single ticket price, and may not be the same price included in full season ticket packages.
Exchange tickets online up to 24 hours before your showtime for free by visiting the My Tickets page in your account. Note that your next three event tickets appear on the My Account landing page for faster access. If you exchange to a lower-priced ticket, you'll receive a credit that can be used for additional tickets to the same production only and will expire at the conclusion of this production if not used. Tickets exchanged into an upgraded location or higher-priced date/time may increase the price of the new ticket.
We now offer same-day exchanges for a per-ticket fee up to three hours before showtime. Same-day exchanges are not available online and must be made over the phone at 213.972.4444 or in person at the box office.
For Ahmanson 2018/19 Season Subscribers: If you need to exchange dates for your performance of Dear Evan Hansen, the only way to ensure that you have access to your seats or comparable seats is to do so during our exchange window, which begins on May 23 at 10am and ends at 6pm PT on May 29, 2018. Due to overwhelming demand for Dear Evan Hansen, we expect there to be very few remaining seats available after single tickets go on sale to the public. If you find that you are unable to attend, please exchange your tickets as soon as possible, pending available seats. We apologize in advance if we are unable to accommodate your exchange request, and ask you to consider sharing your tickets with a friend or donating them back to Center Theatre Group.
*Free online exchange is not available for Passport Members. Please call Audience Services at 213.972.4444 about how to exchange tickets purchased with a Passport Membership.
If you are not 100% satisfied after your first performance in the season, we will gladly offer a refund. A refund will be made for the remaining balance of your subscription order, minus subscription handling fees. We are not able to process refunds after the second performance in a subscription order. Refunds are not possible for any subscription less than a full season package.
Please note: Dear Evan Hansen is not available for refund under any circumstances.
Need to split payments? We can help.
If you are paying by credit card, we can easily arrange a payment plan for your season ticket order. Your total subscription order (including any donations, parking, or additional tickets) will be split into four monthly payments and automatically charged on the last Thursday of each month. Note that your subscription must be fully paid off one month prior to your first performance. Requires payment by one credit card and includes a one-time $10 payment processing fee.
Season ticket prices include a non-refundable postage and handling charge.
One more way Season Ticket Members save: after your initial subscription handling fee, you'll never pay service fees on your tickets, including advance exchanges (up to 24 hours before your performance) or when you purchase additional tickets.
When new shows or events are announced at the Ahmanson Theatre, Mark Taper Forum, or Kirk Douglas Theatre, we'll email you before the general public. Order tickets to special events early for you and your friends—with no service fees.
We replace lost tickets, no questions asked—even if you arrive at the theatre and discover you’ve left them at home.
If you miss a performance, we invite you to redeem unused season tickets on an "as-available" basis to another performance of the same production within the next two weeks. All you need to do is be at the box office 90 minutes prior to the performance you wish to attend. Seating is not guaranteed and cannot be arranged in advance. Upgrade fees will apply if you choose a performance date and/or upgraded location with a higher price.
Please note: Missed performance tickets will not be available for Dear Evan Hansen. Due to overwhelming demand for Dear Evan Hansen, we expect there to be very few, if any, remaining seats available. Please check your tickets, plan ahead, and don't miss your performance date for what will be an extraordinary event. If you find that you are unable to attend, please exchange your tickets as soon as possible, pending available seats. We apologize in advance if we are unable to accommodate your exchange request, and ask you to consider sharing your tickets with a friend or donating them back to Center Theatre Group. In addition, if you miss your performance, please be advised that we will not be able to accommodate any refunds.
If you are unable to exchange your tickets prior to the 24-hour deadline, you may return your tickets as a tax-deductible donation to Center Theatre Group up to one half hour prior to curtain. We do not require the tickets at the time of the donation, but a donation receipt cannot be mailed until we receive the actual tickets. Please insert a note with your tickets that you wish to donate them to Center Theatre Group and mail them to the box office.
Please note: If you make a ticket donation by phone, please mail your tickets in right away. Occasionally, patrons have forgotten about a donation and then tried to use or give their tickets to someone else. Patrons attending a performance with tickets that have been previously donated will be asked to leave the theatre by management.
Order pre-paid parking vouchers for The Music Center Garage to make self-parking hassle-free at the Ahmanson Theatre and Mark Taper Forum. Get driving directions and parking information.
Park at the Kirk Douglas Theatre free for up to three hours with validation at Culver City City Hall, just one block from our front door. Make sure to bring your parking ticket with you to the theatre and get your validation processed in the Douglas lobby. Get driving directions and parking information.
Smoking (herbal non-tobacco only), stage fog, strobe lights, gun shots, rough language, and nudity may occur in some productions. If you would like to be advised in advance of these occurrences, please contact Audience Services at 213.972.4444.
All three of our theatres are completely accessible with wheelchair locations for all performances. Become an Access Season Ticket Member and get tickets to special performances with sign language interpretation and audio description at all three theatres, plus open captioning at the Ahmanson. Learn more or call voice 213.628.2772 for additional information. Please specify what accessibility options you require when you purchase your season tickets.
Plays, productions, ticket prices, casting, performance dates, and times are subject to change. For information about upcoming shows, parking, nearby restaurants, or purchasing extra tickets, please call our award-winning Audience Services Season Ticket Hotline at 213.972.4444. We’re standing by to assist you seven days a week: Monday–Friday: 10am–5pm; Saturday & Sunday: 12pm–5pm.
We require Season Ticket Members to change their contact information in writing—via email, mail, or fax—for your protection. We cannot change your contact information over the phone.
Productions are subject to change over the course of a season. We plan our schedule up to 15 months ahead, and for many different reasons on occasion must create a replacement. Sometimes directors and playwrights need more time to get a new work just right. Unforeseen events, from financing issues to family emergencies, may delay or cancel productions.
Our seat map changes for some productions, sometimes resulting in additional seats being added to the front of the house. At the Ahmanson, seats are added over the orchestra pit or in the front aisles for large musicals. At the Taper, seats are sometimes added at the front to fill space not used by the production and to bring the audience closer to the action. And at the Douglas, we have the flexibility to configure the space in a variety of ways depending on a production’s needs.